Alex Duke's was very patient with me and explained everything well

Elena Wilson was GREAT!!! Her knowledge and customer service skills are top tier. The product was in tact and the delivery was exactly how they said it would be. The follow up checking made me confident that any issue I had would be resolved in a timely manner. I HIGHLY RECOMMEND THEM.

Customer service has been excellent. Awaiting arrival of engine.

Easy process

The service was awesome and more impressive was the follow up after making enquiries.

The folks are fun and easy to work with. Daisy is always a great person to deal with. they do a good job of packaging the engines and getting the entire engine and all its components shipped to us.

The engine quality exceeded expectations, and the customer service was exceptionally helpful throughout the entire process. Special thanks to Elena and Clara for their kindness and outstanding support during the shipment and delivery — their assistance made the experience smooth and stress-free

Elena was my shipping clerk and kept me informed with on time communications. Freight company however didn’t notify the shop manager even though they had all the contact information. This caused a 2 day delay on the work for my truck.

They were quick to ship, engine came as promised, Elana kept me informed through the entire process.

Great Service for the refund process. Really appreciate the help from Elena Wilson, after contact her refund process goes smootly.

Our 2007 Colorado truck needed a new engine and we went with Used engines Inc and we have been very much satisfied with not only finding us a great replacement for our truck , but staying with us throughout the process ! Absolute thank you to John Martin sales to Elena Wilson customer service. Great to have it back up and running well.

I made an order on engine recently. The process went smoothly. Highly recommend.